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Terms & Conditions

Last updated: October/2024

 

1. Introduction

 

Welcome to Mentio, a service operated by Vaso Ventures Ltd. ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Services.

 

2. Definitions

  • "User": Any individual or entity accessing or using our Services.

  • "Content": Any text, images, videos, or other material provided through our Services.

  • "Account": The registered user profile created to access certain features of our Services.

3. Eligibility

By using our Services, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.

4. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

5. Description of Services

Mentio is an AI-powered tool designed to help customers discover products by integrating product mentions into social media conversations. Our AI monitors keywords and automatically posts relevant replies that naturally include product mentions.

6. User Accounts

  • Account Creation: To access certain features, you may need to create an Account by providing accurate and complete information.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

  • Account Termination: We reserve the right to suspend or terminate your Account at our discretion, without liability to you.

7. User Conduct

By using our Services, you agree not to:

  • Violate any applicable laws or regulations.

  • Post or transmit any unlawful, harmful, or objectionable content.

  • Interfere with or disrupt the integrity or performance of the Services.

  • Attempt to gain unauthorized access to any part of the Services.

8. Intellectual Property Rights

  • Our Content: All intellectual property rights in the Services and Content are owned by Vaso Ventures Ltd. or our licensors.

  • License: We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal or internal business purposes.

  • Restrictions: You may not reproduce, distribute, modify, or create derivative works from our Content without our prior written consent.

9. User-Generated Content

  • Responsibility: You are solely responsible for any content you post or transmit through the Services.

  • License to Us: By submitting content, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and distribute your content in connection with the Services.

  • Prohibited Content: You agree not to post content that is defamatory, infringing, or otherwise unlawful.

10. Third-Party Services

Our Services may include links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content or practices of any third-party sites or services.

11. Privacy Policy

Your use of the Services is also subject to our Privacy Policy, which outlines how we collect, use, and safeguard your personal data. Please review our Privacy Policy to understand our practices.

12. Disclaimers

  • "As Is" Basis: The Services are provided on an "as is" and "as available" basis without warranties of any kind.

  • No Warranty: We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

  • No Guarantee: We do not guarantee the accuracy, completeness, or usefulness of any information provided through the Services.

13. Limitation of Liability

To the maximum extent permitted by law, in no event shall Vaso Ventures Ltd., its affiliates, or their respective directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

14. Indemnification

You agree to indemnify, defend, and hold harmless Vaso Ventures Ltd. and its affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

15. Termination

  • By You: You may terminate these Terms by discontinuing use of the Services.

  • By Us: We may terminate or suspend your access to the Services at any time, without prior notice or liability, for any reason whatsoever.

  • Effect of Termination: Upon termination, your right to use the Services will immediately cease.

16. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

17. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts located in the United Kingdom.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

19. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Vaso Ventures Ltd. regarding the Services and supersede any prior agreements.

20. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

22. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: support@getmentio.com

  • Mail: Vaso Ventures Ltd. AA HOUSE 212, 27 OLD GLOUCESTER STREET UNITED KINGDOM, LONDON, WC1N 3AX

23. Electronic Communications

By using our Services, you consent to receive electronic communications from us. These communications may include notices about your Account and information concerning or related to the Services.

24. Feedback

Any feedback, comments, or suggestions you may provide regarding the Services is entirely voluntary and we will be free to use such feedback without any obligation to you.

25. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental action.

26. Compliance with Laws

You agree to comply with all applicable laws and regulations in connection with your use of the Services.

27. Prohibited Uses

You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Services.

28. Data Protection

We will process your personal data in accordance with applicable data protection laws and our Privacy Policy.

29. Notices

Any notices or other communications provided by us under these Terms will be given via email or by posting to the Services.

30. Acknowledgment

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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